Posted on April 2nd, 2007 by
Higher Percentage of Profit on Support Revenues Due to Streamlined Processes, Increased Efficiency, Productivity
VIENNA, VA – July 20, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that BuilderMT, the nation’s leading provider of production management software for residential homebuilders, has implemented Parature’s Customer Support Solution and raised their customer satisfaction […]
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Posted on April 2nd, 2007 by
Easy-to-Use Software Powers 24×7 Assistance for Higher Education Students, Faculty and Staff
MCLEAN, VA – July 10, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that the company will be showcasing its Campus Support Solution at the WebCT IMPACT 2006 user conference being hosted July 10-14, 2006 at the Sheraton Chicago […]
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Posted on April 2nd, 2007 by
Series A Financing from Valhalla Partners and Sierra Ventures
MCLEAN, VA – July 3, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that the company has successfully completed a Series A financing for $13.5 million. This oversubscribed round includes Vienna, Va.-based Valhalla Partners, and Menlo Park, Calif.-based Sierra Ventures, both private […]
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Parature Third Annual User Conference to be Held November 5-7, 2006 in Washington, DC
MCLEAN, VA – June 26, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that their third annual user conference, ParaFest ’06, will feature Sheryl Kingstone, Director of Customer Strategies, Yankee Group, and Kirk Weisler, expert help desk […]
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Minerva Networks Tracks Support Interactions, Incorporates Self-Service and Manages Service Quality
MCLEAN, VA – June 13, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that Minerva Networks, a leading supplier of products and services delivering television and video services over broadband IP networks, has incorporated client self-service and is managing their […]
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Home Automation Technology Provider Benefits from Ease-of-Use, Customization, Accessibility of Internet-based Software
MCLEAN, VA – June 6, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that Colorado vNet, provider of premium whole-house automation and distributed audio solutions, has implemented Parature’s Customer Support Solution. “Through the use of Parature, we are now […]
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Posted on April 2nd, 2007 by
Web-based Help Desk Software Enables Customized, 24×7 Support for Students Taking Courses Online
MCLEAN, VA – June 1, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that Capitol College, the only independent college in Maryland dedicated to engineering, computer sciences, information technologies and business, has implemented Parature’s Campus Support Solution to […]
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Posted on April 2nd, 2007 by
Robust reporting, easy customization, continuous innovation just some benefits of switching to Parature
MCLEAN, VA – May 23, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that the company is offering current Talisma customers free data migration and professional services set-up when switching to Parature’s Customer Support Solution. Organizations seeking support […]
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Posted on April 2nd, 2007 by
Findings Reveal Trends in Both Costs and Methods for How Large and Small Organizations Support Their Customers
MCLEAN, VA – May 22, 2006 - Parature, provider of award-winning, on demand customer support software, today unveiled the results of an in-depth nationwide survey of customer support professionals that revealed surprising trends associated with operating customer support organizations […]
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Company Chosen by Mid-Atlantic Venture Association as One of the Hottest Companies in the D.C. Region
MCLEAN, VA – May 16, 2006 - Parature, provider of award-winning, on demand customer support software, announced today that it was one of 37 companies selected from several hundred candidates to present at the exclusive Mid-Atlantic Venture Association (MAVA) Capital […]
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