Peerflix selects eGain OnDemand™ to provide scalable 24×7 multichannel customer service to its rapidly growing member base

Mountain View, Calif. (June 13, 2006) : eGain Communications Corp. (OTC BB: EGAN.OB), provider of the industry’s top-rated* customer service and contact center software for in-house or on-demand deployment, announced today that Peerflix, the leading peer-to-peer network for legally trading DVDs, has chosen eGain OnDemand™ to provide reliable and scalable multichannel customer service on a […]

eGain receives Customer Interaction Solutions® magazine’s CRM Excellence Award for 2006

Mountain View, Calif. (May 30, 2006): eGain Communications Corp. (OTC BB: EGAN.OB), provider of the industry’s top-rated* customer service and contact center software for in-house or on-demand deployment, announced today that Technology Marketing Corporation (TMC®)’s Customer Interaction Solutions® magazine (www.cismag.com) has named eGain Service 7 customer service software suite as a recipient of the CRM […]

Independent research firm rates eGain as a leader in 2006 eService evaluation report

Mountain View, Calif. (May 24, 2006):eGain Communications Corp. (OTC BB: EGAN.OB), a leading provider of customer service and contact center software for in-house or on-demand deployment, announced today that the company was rated a leader in the Q1 2006 Forrester Wave report for eService in “strategy” and “current offering”. *
eGain was among the select companies […]

eGain announces financial results for the third fiscal quarter

Mountain View, Calif. (May 08, 2006) : eGain Communications Corporation
(OTC: EGAN.OB), a leading provider of customer service and contact center software, today announced financial results for the third quarter of fiscal year 2006 ended March 31, 2006.
Total revenue for the third fiscal quarter was $6.1 million, an increase of 31% or $1.5 million from the […]

eGain announces third quarter fiscal 2006 earnings call

Mountain View, Calif.,–(MARKET WIRE)- Monday, May 1, 2006 : eGain Communications Corporation (OTC: EGAN.OB), a provider of customer service and contact center software for in-house or on-demand deployment, will announce financial results for the quarter ended March 31, 2006 on Monday, May 8, 2006 after the close of market.
Management of eGain will host a conference […]

Quixtar improves customer support email response time and efficiency with eGain Service™

Mountain View, Calif. (April 6, 2006) : eGain Communications Corporation
(OTC: EGAN.OB), provider of the industry’s top-rated* customer service and contact center software for in-house or on-demand deployment, announced today that Quixtar, the number one online retailer of health and beauty products, has cut customer support email response time with its deployment of eGain® Mail™, the […]

eGain appoints beeone GmbH as premier partner for German region

Slough, United Kingdom, April 04, 2006 : eGain Communications Corporation
(OTC: EGAN.OB), provider of the industry’s top-rated* customer service and contact centre software for in-house or on-demand deployment, recently appointed beeone GmbH as an eGain Premier Partner for the German region.
With eGain, beeone GmbH, an independent solution provider and distributor of advanced interaction management solutions, will […]

Dutch Road Transport Directorate uses eGain solutions to improve delivery of customer service to Dutch citizens

Slough, United Kingdom, April 03, 2006 : RDW, the Dutch Road Transport Directorate, today announced it has deployed eGain Mail™ and eGain SelfService™ to enable Dutch citizens to get answers to their questions on moped and scooter registration online and meet upcoming 31 October 2006 deadline for moped and scooter registration.
Introduced in 2005, the new […]

eGain to host executive briefings in Europe on customer service and customer experience management led by leading industry analyst

Slough, UK, and Mountain View, CA, March 30, 2006: eGain Communications Corporation
(OTC: EGAN.OB), provider of the industry’s top-rated* customer service and contact centre software for in-house or on-demand deployment, today announced it will host executive briefings on the evolution of customer service best practices and Customer Experience Management (CEM). Led by Ed Thompson, VP & […]

The LoanLink Center selects eGain OnDemand™ to provide knowledge-powered service to customers of 400 credit unions

Mountain View, Calif. (March 21, 2006): eGain Communications Corporation
(OTC: EGAN.OB), provider of the industry’s top-rated* customer service and contact center software for in-house or on-demand deployment, announced today that The LoanLink Center (TLC), a credit union system owned contact center outsourcer, has selected eGain KnowledgeAgent™ and eGain Mail™, from within the eGain OnDemand™ customer service […]