Epicor|CRS Moves Up the Ranks on the 2006 RIS Software LeaderBoard
Epicor|CRS Named among Top Ten Software Vendors in the Retail Industry According to Annual Survey of Top Retail Executives by RIS News
IRVINE, Calif. and NEWBURGH, N.Y. – December 27, 2006 – Epicor|CRS, the Retail Solutions Division of Epicor Software Corporation (NASDAQ: EPIC) – a leading provider of enterprise business software solutions to the midmarket and Global 1000 – today announced it has moved up to number six on the recently released 2006 RIS Software LeaderBoard published by RIS News, a leading publication focused on retail technology.
The LeaderBoard, in its sixth year, assesses software vendors serving the retail industry in a head-to-head comparison based on retail executive evaluations to name the “best of the best” in retail software. Over 190 retailers participated in this year’s LeaderBoard survey, evaluating 60 software vendors.
Epicor|CRS ranked among the top ten vendors in the category for overall performance, one of the few categories in the LeaderBoard survey that can stand on its own. According to RIS News, in this category end users tell them how they feel about using an application to perform their work each day. In the retail concentration category which measures the breadth of a vendor’s applications used commonly by retailers, Epicor|CRS ranked number seven. In this category vendors are given one point for each module on the list that they offer, including POS, warehouse management, customer relationship management, inventory management and many others.
“The top ten companies in our annual ranking demonstrate an exceptional focus on enterprise-class application development and high customer satisfaction,” says Joe Skorupa, group editor-in-chief of RIS News. “Customer satisfaction is a key factor in determining the LeaderBoard line-up – Epicor|CRS, making the move to number six on the LeaderBoard this year is an indication that it is doing what it takes to deliver retail solutions that bring real business performance and customer satisfaction.”
Customer satisfaction makes up the bulk of the LeaderBoard scoring methodology, as 50 of the potential 95 points a vendor can earn are in the category of customer satisfaction. “We are extremely pleased to be recognized as a leader by retail industry executives,” says Kathy Frommer, senior vice president and general manager of Epicor|CRS. “Coming from the end users, being named to the top ten of the RIS Software LeaderBoard is validation of our focus on customer experience – we strive to deliver solutions that enable our customers to leverage the latest technology and stay ahead of their competition.”
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