CRM Software Comparison Blog

GoldMine® IP Voice Suite honored for “demonstrating vision, leadership and attention to detail” Dublin, CA Friday, January 12, 2007

DUBLIN, CALIF.(January 12, 2007) –FrontRange Solutions announced today that GoldMine^® IP Voice Suite has received a 2006 Product of the Year Award from Technology Marketing Corporation’s (TMC^®) Customer Inter@ction Solutions^® magazine (www.cismag.com). Customer Inter@ction Solutions has been the leading publication covering CRM, call centers and teleservices since 1982.

GoldMine IP Voice Suite delivers an enterprise-class VoIP telephony application that includes full integration to GoldMine^® Corporate Edition CRM to help companies elevate the quality of interactions with their customers, which in turn boosts sales, increases customer loyalty and raises the productivity of service teams. The product includes an advanced, software-based IP telephony system (FrontRange^™ IP Office) with Unified Messaging, Auto Attendant, inbound and outbound productivity applications, as well as easy to use management tools.

“Customer Inter@ction Solutions is proud to bestow FrontRange with a 2006 Product of the Year Award.  Each year, Customer Inter@ction Solutions magazine recognizes companies that have demonstrated excellence in technological advancement and application refinements,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions.  “FrontRange has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them.  I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future.”

The Product of the Year Award is the third such honor for GoldMine IP Voice Suite from TMC.  In September, the product was awarded the 2006 TMC™ Labs Innovation Award. Earlier in the year, the solution received the 2006 IP Contact Center Technology Pioneer Award also presented by Customer Inter@ction Solutions.

The Product of the Year Award winners for 2006 will be featured in the January and February 2007 issues of Customer Inter@ction Solutions magazine.  For more information about the 2006 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.

Filed under: Goldmine