KANA and Leading Industry Analyst to Host DestinationCRM Webinar on Leveraging Chat to Deliver a Seamless Customer Experience

MENLO PARK, Calif. – October 10, 2006 – KANA Software Inc. (PinkSheets: KANA.PK), a world leader in multi-channel customer service, today announced that it will participate in a live destinationCRM Webcast on Wednesday, October 11, 2006 at 11:00 a.m. PDT. Lead by KANA and featuring Forrester Research vice president Chip Gliedman, the Webinar will discuss […]