KANA Customers to Showcase Best Practices at the KANA Worldwide User Conference
Case Study Presentations Include JetBlue, Verizon Wireless and Xerox; IBM and Featured Leading Industry Analyst Also Join Growing Roster of Conference Speakers
MENLO PARK, Calif. – August 21, 2006 – KANA Software, Inc. (Pinksheets: KANA.PK), a world leader in multi-channel customer service, today announced several KANA customers that will present at the KANA Worldwide User Conference being held October 22-25, 2006 at the Boston Park Plaza Hotel & Towers. In addition to leading global enterprises, such as JetBlue, Verizon Wireless and Xerox, KANA has added speakers from Premiere Sponsor IBM and featured analyst firm Gartner to the conference agenda, which is designed to provide invaluable insight into the trends and business drivers shaping the customer service market, helping customers optimize their use of KANA’s multi-channel customer service solutions.
The KANA User Conference Boston 2006 features an agenda rich with keynote speeches, breakout sessions and social activities, and has been designed to foster an interactive forum where attendees can discuss implementation best practices and service trends, hear the latest KANA product strategies and enhancements and receive valuable training directly from KANA executives, product management and partners.
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