KANA Software Files First Quarter 2006 10-Q

MENLO PARK, Calif. – July 28, 2006, KANA Software, Inc. (Pinksheets: KANA.PK), a world leader in multi-channel customer service, today announced that it has filed its Form 10-Q with the Securities and Exchange Commission for the quarter ended March 31, 2006.

KANA’s total revenues for the fiscal first quarter ended March 31, 2006 were $11.4 million, including license revenues of $2.9 million. KANA reported a GAAP net loss of $1.1 million, or a loss of $0.03 per share for the first quarter ended March 31, 2006. The Company had a first quarter non-GAAP net profit financial measure of $440,000, calculated by adjusting KANA’s net loss of $1,078,000 by adding back both the $956,000 in stock-based compensation expense measured in accordance with SFAS 123R and the change in warrant liability of $562,000.

“We are pleased to have completed our Form 10-Q for the first quarter 2006, bringing us up to date on all of our current financial filings,” said John Thompson, chief financial officer of KANA. “Next week we will announce our earnings date and conference call for the second quarter 2006. We also plan to file our 10-Q for the second quarter by the filing deadline. Importantly, we were gratified to report a non-GAAP net profit financial measure for the first quarter, which reflects the positive trends we are witnessing in the multi-channel customer service market.”

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