CRM Software Comparison Blog

CHICAGO – July 18, 2006 – SSA Global (NASDAQ: SSAG), a leading global provider of enterprise business software and services, today announced that it is delivering an end-to-end suite of integrated enterprise solutions to improve CKE Restaurants, Inc. (CKE) source-to-consumption processes and support new distribution operations.
CKE, one of North America’s leading quick-service restaurant companies whose brands include Carl’s Jr.® and Hardee’s®, is constructing a new warehouse operation in Ontario, California, as part of its strategy to expand restaurant and franchisee growth.  The CKE system includes more than 3,200 locations in 43 states and in 13 countries.  
To support its high-volume, complex enterprise and distribution environment, CKE is implementing a comprehensive solution, which includes SSA ERP_LNÔ, SSA Supply Chain Management (SSA SCM), SSA Corporate Performance Management (SSA CPM) and SSA Customer Relationship Management (SSA CRM).   
The end-to-end SSA GlobalÔ solution portfolio will enable CKE to be more demand-driven and improve operational efficiency and scalability. SSA ERP_LN and SSA CRM will serve as an enterprise backbone, better connecting franchisees and suppliers as well as improving purchasing and financial processes while SSA Warehouse Management will increase supply chain execution capabilities. SSA CPM will help CKE improve budgeting, planning, enterprise analytics and business intelligence across the complete SSA Global solution.
“We evaluated a number of ERP and supply chain companies and concluded that SSA Global would be the best partner for us because of the breadth and depth of the company’s solutions and the commitment of the SSA Global team to understand our business and make our new warehouse operation a success,” said Paul Grogan, senior project manager at CKE. “The SSA Global long-standing policy not to sunset products gave us the confidence that our investment would be protected for the long term.”

Filed under: SSA Global