Oncontact Software Announces Availability of CMS 9.0
CEDARBURG , WIS. (October 21, 2005) - Oncontact Software, a leading provider of customer relationship management (CRM) software for the mid-market, today announced the release of Client Management Software (CMS), version 9.0.
CMS 9.0 reflects the continued leadership and many years of experience and maturity Oncontact Software has in the CRM marketplace. The latest version extends the award-winning CRM application suite for the mid-market with its experienced feature set, ease of use, and quick implementation.
The latest version builds on the continued award-winning functionality of CMS, a completely customizable CRM system that lets users manage sales, marketing and customer service strategies from a single software suite. CMS 9.0 is a result of dozens of feature enhancements in all aspects of the application suite. Features have been enhanced throughout the sales, marketing, customer service, opportunity management, and call center modules of the CMS application suite. CMS 9.0 can be run in a Windows or Web environment to give customers the flexibility of choosing how users access the system.
“We are pleased to unveil the latest enhancements of our award winning CMS product line to continue to lead the mid-market,” said Jon Zimmerman, president of Oncontact Software. “CMS 9.0 reflects the latest technological enhancements Oncontact Software is providing the CRM market to provide easy to use and affordable CRM systems for mid-market companies.”
Following are some of the new features included in CMS 9.0:
- Redesigned user interface with a Windows XP look and feel
- Expanded functionality with frame-based navigation tree controls
- New interactive dashboard views that are configurable at a user level
- Expanded functionality for on the fly opportunity funnel reporting
- Improved features within the knowledgebase area of the customer support module
- Enhanced searching and quick find capabilities for users
- Improved features within the CMS calendaring for quicker data retrieval
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