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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Surado

Suited For: Small, Mid-size Companies

Account & Contact Management, Sales Force Automation, Marketing Automation, Customer Service/Help Desk, Dashboards, Interactive Workflows, Organizational Charts, Integrated Project Management, Custom Application Designer (CAD), Analytics & Reporting, Integration to MS Outlook and Exchange Integration to QuickBooks and MS Great Plains Dynamics
  • Complete CRM Suite with Focus on Small & Medium size Businesses
  • Custom Application Designer & Integration tools for a Complete 360-Degree View
  • On-Going Innovation with Many First to Market Features
  • Ranked #1 in 4 out of 6 categories when compared to Leading CRM Vendors in the B2B market space
Surado Small Business CRM Suite: starts at $500 /user

Surado Enterprise CRM: starts at $700 /user
Microsoft

Suited For: Small, Mid-size, Large Companies

Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response anagement, E-mail management, Searchable knowledge base, Marketing campaign management
  • Highly customizable CRM application/platform
  • Familiar Microsoft Outlook-like user interface
  • Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
  • Attractive pricing model for small and medium business
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